Shipping & Delivery Policy

At Ramdhani-Greenscapes, we are committed to ensuring a smooth and timely delivery of your gardening tools and efficient scheduling of our landscaping and maintenance services.

For Gardening Tools & Products

  • Order Processing: All orders for gardening tools are processed and dispatched from our warehouse within 1–2 business days (Monday to Friday, excluding public holidays).
  • Estimated Delivery: Once dispatched, the delivery time for your products will typically range from 3–7 business days. This timeline may vary slightly depending on your specific location within India and external factors like weather conditions or courier service delays.
  • Shipping Charges: Any applicable shipping charges will be clearly calculated and displayed during the checkout process before you finalize your purchase. We strive to keep these costs as low as possible.
  • Tracking Your Order: Once your order is shipped, you will receive an email or SMS notification with a tracking number and a link to track your package's journey.

For Landscaping & Garden Maintenance Services

  • Appointment Confirmation: After you book a landscaping or garden maintenance service, our team will contact you to confirm your appointment within 24 hours. This call will be used to understand your specific needs, confirm the service date and time, and address any preliminary questions.
  • Service Timelines: The actual service duration will depend on the scope of work. Our team will provide an estimated completion time during the confirmation call or before starting the service.
  • Rescheduling & Cancellations: For information on rescheduling or canceling services, please refer to our Refund & Cancellation Policy.

Questions?

If you have any questions regarding your order's shipping or service delivery, please don't hesitate to contact us: